Perceived trust and workplace proactive behaviour: An investigation into the moderating effect of unpredictability of the future

Abstract

This research sought to examine the relationship between Perceived Trust and Proactive Behaviour in the workplace, as well the influence that Unpredictability of the Future would have on this relationship. Using data collected from survey respondents employed in the South African manufacturing sector, Structural Equation Modelling was employed to model the relationships and examine the proposed hypothesis. This quantitative study was grounded on the theoretical framework of Self-determination Theory and asked research questions which were supplemented with the proposal of two hypotheses. Hypothesis 1, which proposed that Perceived Trust was positively and significantly related to Proactive Behaviour was supported, although only moderately in strength. Hypothesis 2, which proposed that Unpredictability of the Future would significantly moderate the relationship between Perceived Trust and Proactive Behaviour was not supported in that the relationship was not statistically significant. The findings of this study provide valuable insight for business leaders to appropriately define, support and develop their organisations. With an enhanced understanding of how Perceived Trust and Unpredictability of the Future affect motivation levels in the workplace, leaders are able to encourage Proactive Behaviour through enhancing the motivation levels in their teams.