Overcoming barriers to technology adoption: Enhancing data accuracy and employee productivity in rubber manufacturing

Abstract

The amalgamation of innovative technologies into manufacturing and production systems has transformed industry and allowed businesses to realise high levels of effectiveness and increased productivity, enabling them to achieve competitive advantage. Research on the barriers that might impede technology adoption within rubber manufacturing operations is limited. The aim of this research was to analyse the difficulties related to the use of technology in industrial processes, particularly the obstacles that may impede efficient data input, when employing a Data Management System (DMS). The study was aimed at helping determine the underlying factors contributing to employee resistance and insufficient data entry when using DMS. A quantitative study was conducted, data was gathered through surveys and made use of ordinal data . The data was analysed using the Unified Theory of Acceptance and Use of Technology (UTAUT) model. The analysis indicated that challenges such as difficulty operating the DMS, insufficient training, limited technical support, and inadequate infrastructure hindered the adoption process. These barriers were manifested with inconsistent data input, employee frustration, and reduced engagement with technological systems. The insights gained from the results are valuable for practitioners and operational specialists involved in technology implementation in business. Harnessing thorough insights of these barriers is vital for developing functional strategies to promote technology integration across sectors.