Conditions of project knowledge transfer events: a qualitative exploration of configurations

Abstract

PURPOSE : Transferring project knowledge is challenging due to the temporary nature and the intense focus on deliverables and milestones. Existing transfer models often overlook the various conditions for project knowledge transfer and the configurations of conditions that shape these transfer events. This exploratory study seeks to deepen understanding of these conditions and their configurations. To achieve this, we address the following research questions: which conditions influence project knowledge transfer and which configurations of conditions can be observed in project knowledge transfer events? DESIGN/METHODOLOGY/APPROACH : A literature review revealed a lack of systematic theoretical and empirical knowledge regarding specific conditions and configurations that affect project knowledge transfer events. To address this gap, 20 project knowledge-sharing events were examined using an exploratory, qualitative research design. FINDINGS : A range of conditions for project knowledge transfer could be identified, which were grouped into three clusters: characteristics of the relationship between the actors involved in project knowledge transfer, tools and techniques and facilitators such as co-location. By applying the principle of equifinality, three configurations of conditions emerged: a formalistic, authoritative and interactive configuration of conditions of knowledge transfer events. ORIGINALITY/VALUE : This paper contributes to advancing a configurational approach to project-related knowledge transfer. Such a holistic perspective helps researchers and practitioners understand how different elements interact to produce outcomes. It is particularly valuable in complex, real-world contexts, such as project-based knowledge transfer.