Title page for ETD etd-12052007-135524

Document Type

Master's Dissertation

Author

Prinsloo, Meyer

URN

etd-12052007-135524

Document Title

Empirical testing of a customer relationship management model in consumer Internet services

Degree

M Com (Marketing Management)

Department

Marketing and Communication Management

Supervisor

Advisor Name	Title
Prof A Schreuder

Keywords

Date

2000-05-01

Availability

unrestricted

Abstract

Please read the abstract (Synopsis) in the section, 00front of this document

© University of Pretoria

Files

Filename		Size	Approximate Download Time (Hours:Minutes:Seconds)
Filename		Size	28.8 Modem	56K Modem	ISDN (64 Kb)	ISDN (128 Kb)	Higher-speed Access
	00front.pdf	2.20 Mb	00:10:10	00:05:13	00:04:34	00:02:17	00:00:11
	01chapter1.pdf	4.78 Mb	00:22:08	00:11:23	00:09:58	00:04:59	00:00:25
	02chapter2.pdf	6.37 Mb	00:29:30	00:15:10	00:13:16	00:06:38	00:00:33
	03chapter3.pdf	3.99 Mb	00:18:29	00:09:30	00:08:19	00:04:09	00:00:21
	04chapter4.pdf	3.03 Mb	00:14:01	00:07:12	00:06:18	00:03:09	00:00:16
	05chapter5.pdf	4.56 Mb	00:21:05	00:10:51	00:09:29	00:04:44	00:00:24
	06chapter6.pdf	8.45 Mb	00:39:06	00:20:06	00:17:35	00:08:47	00:00:45
	07referencesandibliography.pdf	2.06 Mb	00:09:30	00:04:53	00:04:16	00:02:08	00:00:10
	08apendixa-b.pdf	4.90 Mb	00:22:41	00:11:40	00:10:12	00:05:06	00:00:26
	09appendixc.pdf	3.25 Mb	00:15:02	00:07:43	00:06:45	00:03:22	00:00:17
	10appendixd.pdf	17.33 Mb	01:20:14	00:41:16	00:36:06	00:18:03	00:01:32