Title page for ETD etd-12052007-135524


Document Type Master's Dissertation
Author Prinsloo, Meyer
URN etd-12052007-135524
Document Title Empirical testing of a customer relationship management model in consumer Internet services
Degree M Com (Marketing Management)
Department Marketing and Communication Management
Supervisor
Advisor Name Title
Prof A Schreuder
Keywords
  • internet marketing
  • customer relations management
Date 2000-05-01
Availability unrestricted
Abstract

Please read the abstract (Synopsis) in the section, 00front of this document

University of Pretoria

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  00front.pdf 2.20 Mb 00:10:10 00:05:13 00:04:34 00:02:17 00:00:11
  01chapter1.pdf 4.78 Mb 00:22:08 00:11:23 00:09:58 00:04:59 00:00:25
  02chapter2.pdf 6.37 Mb 00:29:30 00:15:10 00:13:16 00:06:38 00:00:33
  03chapter3.pdf 3.99 Mb 00:18:29 00:09:30 00:08:19 00:04:09 00:00:21
  04chapter4.pdf 3.03 Mb 00:14:01 00:07:12 00:06:18 00:03:09 00:00:16
  05chapter5.pdf 4.56 Mb 00:21:05 00:10:51 00:09:29 00:04:44 00:00:24
  06chapter6.pdf 8.45 Mb 00:39:06 00:20:06 00:17:35 00:08:47 00:00:45
  07referencesandibliography.pdf 2.06 Mb 00:09:30 00:04:53 00:04:16 00:02:08 00:00:10
  08apendixa-b.pdf 4.90 Mb 00:22:41 00:11:40 00:10:12 00:05:06 00:00:26
  09appendixc.pdf 3.25 Mb 00:15:02 00:07:43 00:06:45 00:03:22 00:00:17
  10appendixd.pdf 17.33 Mb 01:20:14 00:41:16 00:36:06 00:18:03 00:01:32

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