Title page for ETD etd-11242011-152813

Document Type Master's Dissertation
Author Mogobe, Thabang Happiness
URN etd-11242011-152813
Document Title Guidelines for developing an absenteeism management programme within an institution for higher learning
Degree Master of Arts
Department Social Work and Criminology
Advisor Name Title
Dr F M Taute Supervisor
  • programme
  • higher learning
  • absenteeism
Date 2012-04-17
Availability unrestricted
The goal of the proposed study was to explore with line managers some guidelines for an absenteeism management programme in the environment of higher learning. The aim was to gain insight from line managers into the variables to be taken into consideration in the development of an absenteeism management programme.

The researcher used a qualitative research approach to gain deeper understanding of the line managers’ need to deal with absenteeism within the environment of higher education. The study used a non-probability sampling technique with purposive sampling for selecting the sample.

Semi-structured interviews conducted using an interview schedule in conjunction with a recording device were conducted to gather data from ten participants. A qualitative analysis was carried out to grasp the richness of themes derived from the participants’ narratives. The analysis involved both transcribing and interpreting the data.

The empirical findings revealed that participants were confronted with employees’ absenteeism in the course of their daily operations. The majority of participants reported a lack of proper policies and procedures within the institution to guide them in managing absenteeism. The study also revealed that participants felt they would benefit from a programme that specifically addressed absenteeism behaviour in the workplace. The participants recommended items that would be essential in such a programme. These included, inter alia, a return to work policy, proper monitoring mechanisms and a link between absenteeism and the performance management system.

© 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.

Please cite as follows:

Mogobe, TH 2011, Guidelines for developing an absenteeism management programme within an institution for higher learning, MA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-11242011-152813 / >


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