Title page for ETD etd-07152012-134205

Document Type

Master's Dissertation

Author

Marais, Amelia

URN

etd-07152012-134205

Document Title

Corporate restructuring : does damage to institutional trust affect employee engagement?

Degree

MBA

Department

Gordon Institute of Business Science

Supervisor

Advisor Name	Title
Prof K Hofmeyr	Supervisor

Keywords

corporate restructuring
downsizing
trust
institutional trust
employee engagement

Date

2012-03-08

Availability

unrestricted

Abstract

As a result of global competitiveness and a continuously changing business environment, organisations are constantly seeking for ways and means to enhance their profitability. The current organisational trend for businesses to gain competitive advantage is to restructure them to leaner and more flexible organisations. Businesses are striving to increase shareholder value by increasing performance through corporate restructuring to obtain an increase in efficiency and production.
Unfortunately restructuring affects employees and could result in uncertainty with potential side effects in the work environment that could influence the employees‘ trust within the organisation. Damage to institutional trust, or trustworthiness as perceived by employees, could affect how employees engage within the organisation and impact on the profitability of such an organisation.
A quantitative research study was conducted to determine if corporate restructuring affects institutional trust. It also investigated the relationship between institutional trust and employee engagement to determine if corporate restructuring affects employee engagement.
The main findings of the research are that corporate restructuring has a profound impact on institutional trust and that damage to institutional trust affects how employees engage within the organisation.

© 2011, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.

Please cite as follows:
Marais, A 2011, Corporate restructuring : does damage to institutional trust affect employee engagement?, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-07152012-134205/ >
F/12/4/696/zw

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