Title page for ETD etd-06102010-184415


Document Type Doctoral Thesis
Author Mogotsi, Isaac Carter
Email mogotsic@mopipi.ub.bw
URN etd-06102010-184415
Document Title An empirical investigation into the relationships among knowledge sharing behaviour,organizational citizenship behaviour, job satisfaction and organizational commitment
Degree DPhil
Department Information Science
Supervisor
Advisor Name Title
Prof J A Boon Supervisor
Keywords
  • organizational citizenship behaviour
  • knowledge sharing behaviour
Date 2010-04-23
Availability unrestricted
Abstract
This study argues that knowledge sharing behaviour is a kind of organizational citizenship behaviour and that as such (i) the two should be strongly positively correlated and that (ii) strong predictors of organizational citizenship behaviour should also strongly predict knowledge sharing behaviour. Since the organizational behaviour literature identifies job satisfaction and organizational commitment as robust predictors of organizational citizenship behaviour, the study investigated the interrelationships among knowledge sharing behaviour, organizational citizenship behaviour, job satisfaction, and organizational commitment. The study employed a correlational survey design, sourcing the empirical data from secondary school teachers in a number of schools in and around Gaborone, Botswana. As expected, knowledge sharing behaviour and organizational citizenship behaviour were significantly positively correlated, organizational commitment was a significant predictor of organizational citizenship behaviour, and job satisfaction and organizational commitment were significantly positively correlated. Contrary to expectations, however, both job satisfaction and organizational commitment were unrelated to knowledge sharing behaviour. Not all study hypotheses were supported, and as such, it would be premature to conclude, on the strength of the evidence presented in this thesis, that knowledge sharing behaviour indeed is a kind of organizational citizenship behaviour. Nevertheless, the positive correlation between knowledge sharing behaviour and organizational citizenship behaviour would seem to suggest that the role of organizational citizenship behaviour in organizational knowledge sharing is worth investigating further.

2009, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.

Please cite as follows:

Mogotsi, IC 2009, An empirical investigation into the relationships among knowledge sharing behaviour, organizational citizenship behaviour, job satisfaction and organizational commitment, DPhil thesis, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-06102010-184415/ >

D10/443/ag

Files
  Filename       Size       Approximate Download Time (Hours:Minutes:Seconds) 
 
 28.8 Modem   56K Modem   ISDN (64 Kb)   ISDN (128 Kb)   Higher-speed Access 
  thesis.pdf 1.77 Mb 00:08:11 00:04:12 00:03:41 00:01:50 00:00:09

Browse All Available ETDs by ( Author | Department )

If you have more questions or technical problems, please Contact UPeTD.