Title page for ETD etd-06022008-132948


Document Type Master's Dissertation
Author Meyer, Natalie
URN etd-06022008-132948
Document Title E-commerce interface design parameters and their relation to website popularity
Degree MIT
Department Informatics
Supervisor
Advisor Name Title
Prof F E Steffens Committee Chair
Prof J H Kroeze Committee Chair
Keywords
  • website interface design
  • e-commerce
Date 2008-05-30
Availability unrestricted
Abstract

E-commerce is becoming increasingly familiar across industries. Customers find it easier to browse and purchase items and services online than by visiting the traditional bricks-and-mortar stores. This allows the customers and firms to save money and generate business faster. The main challenge of e-commerce is acquiring and maintaining good customer relations and trust because the customer only interacts with an electronic interface. Therefore the interface and its design is very important for businesses. This dissertation considers various website interface design parameters and determines whether a relationship between the parameters and the popularity of the website exists. The research methodology utilised is a statistical analysis of a survey of high, medium and low popularity websites and the interface parameters. The e-commerce websites explored fall into the clothing, consumer electronics, and health sectors. The researcher will also discuss the design parameters employed by popular websites.

ŠUniversity of Pretoria 2007

C103/eo

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