Document Type Master's Dissertation Author Mistry, Kirtan Shirishkumar URN etd-05152011-143810 Document Title Factors influencing effective cost management within South Africa’s retail banking sector Degree MBA Department Gordon Institute of Business Science Supervisor
Advisor Name Title Ms T Pieterse Supervisor Keywords
- cost management
- activity based costing
Date 2010-11-10 Availability unrestricted Abstract
Today, organisations are faced with drastic economic challenges which include, the global financial crisis, credit crunch, globalisation and increased competitive forces. As market share shrinks, organisations strive to find new customers, and increase its bottom line, by adequately managing costs.
The objective of cost management practices is to ensure that organisations have a true understanding of costs, so that it can continuously make the right decisions with regards to product mix, price and market.
This research uses a qualitative methodology to uncover how the South African banks currently use costing principles. This is achieved through semi-structured long interviews with individuals, who are directly responsible for this function within their respective organisation.
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Please cite as follows:
Mistry, KS 2010, Factors influencing effective cost management within South Africa’s retail banking sector, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-05152011-143810/>
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