Document Type	Master's Dissertation
Author	Mistry, Kirtan Shirishkumar
URN	etd-05152011-143810
Document Title	Factors influencing effective cost management within South Africa’s retail banking sector
Degree	MBA
Department	Gordon Institute of Business Science
Supervisor	Advisor Name Title Ms T Pieterse Supervisor
Keywords	cost management strategy activity based costing banking
Date	2010-11-10
Availability	unrestricted
Abstract Today, organisations are faced with drastic economic challenges which include, the global financial crisis, credit crunch, globalisation and increased competitive forces. As market share shrinks, organisations strive to find new customers, and increase its bottom line, by adequately managing costs. The objective of cost management practices is to ensure that organisations have a true understanding of costs, so that it can continuously make the right decisions with regards to product mix, price and market. This research uses a qualitative methodology to uncover how the South African banks currently use costing principles. This is achieved through semi-structured long interviews with individuals, who are directly responsible for this function within their respective organisation. Copyright © 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria Please cite as follows: Mistry, KS 2010, Factors influencing effective cost management within South Africa’s retail banking sector, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-05152011-143810/> F11/242/ag
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