Title page for ETD etd-05072010-114539

Document Type Master's Dissertation
Author Nyembe, Ethel
URN etd-05072010-114539
Document Title Career capital for high-value knowledge workers in a South African bank
Degree MBA
Department Gordon Institute of Business Science
Advisor Name Title
Prof M Sutherland Supervisor
  • knowledge workers
  • career capital
Date 2010-04-11
Availability unrestricted

There has been a world-wide shift from an expectation of long-term, organisation led employment to one where knowledge workers are comfortable with driving their own careers and accruing career capital independent of the organisation. Little empirical research exists in the field of career capital. This research aims to determine the relevant components of career capital and the methods used by high - value knowledge workers to acquire their career capital. Differences in these areas, between sub-groupings, are examined, as are the reasons for future career changes.

The research was conducted in a large financial institution using two phases. The first qualitative phase set out to determine valid constructs for phase two. The quantitative second phase used a structured questionnaire administered through both focus groups and electronically, with 113 high - value knowledge workers providing the data.

The research findings show that high - value knowledge workers are self - monitors. They rely heavily on their emotional intelligence, social networking and a yearning for knowledge. A new model, the “symbiosis model”, has been created to facilitate a successful and symbiotic relationship between organisations and high - value knowledge workers. A set of recommendations has been provided for both.

© 2009 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.

Please cite as follows:

Nyembe, E 2009, Career capital for high-value knowledge workers in a South African bank, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-05072010-114539/ >


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