Document Type	Master's Dissertation
Author	Knauff, Carl
URN	etd-04072010-120655
Document Title	The moderating factors that influence retail productivity
Degree	MBA
Department	Gordon Institute of Business Science
Supervisor	Advisor Name Title Dr H barnard Supervisor
Keywords	retail trade productivity
Date	2008-04-14
Availability	unrestricted
Abstract Retail is a labour intensive industry and strategically, retail productivity can be used to differentiate retail stores and provides the foundation to develop strategies for growth and diversification in retail stores (Dubelaar, Bhargava and Ferrarin, 2002). This study used historical data to identify the drivers of retail productivity, measured as units per man-hour worked. Prior literature has suggested that sales mix, retail gross, basket size, shrinkage, services, managers’ experience, staff compliment, work force flexibility, number of people employed and the number of units sold could contribute to retail productivity. Of all these variables all except shrinkage and the number of store managers’ years experience proven to be significant. © 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. Please cite as follows: Knauff, C 2007, The moderating factors that influence retail productivity, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-04072010-120655/ > G10/289/ag
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