Document Type	Master's Dissertation
Author	Heymann, Marinus
URN	etd-04032011-181355
Document Title	The impact of demographics on voluntary labour turnover in South Africa
Degree	MBA
Department	Gordon Institute of Business Science
Supervisor	Advisor Name Title Mr A Wocke Committee Chair
Keywords	staff turnover
Date	2010-11-10
Availability	unrestricted
Abstract This paper will demonstrate the relevance of employee demographics as extended factors in the voluntary turnover process as these models currently do not sufficiently explain the factors impacting the turnover decision. Over 1000 managers and knowledge workers were surveyed by making use of a cross-sectional questionnaire to identify potential similarities in demographics when deciding on leaving the organization. Findings indicated that various demographic factors (age, race and gender) influence whether pull- or push factors are cited in the turnover process. In addition, it was also found that the level of education has a stronger relationship to employee mobility than race, which contradicts current sentiment of the labour market. Furthermore, it is concluded that demographic factors of employees should be considered in the extension of contemporary turnover models. The findings have implications for human resource management practices in organisations which are more dependent on knowledge workers. In addition the findings have implications on current prevailing theory on voluntary turnover research. Copyright © 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria. Please cite as follows: Heymann, M 2010, The impact of demographics on voluntary labour turnover in South Africa, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-04032011-181355/ > F11/104/ag
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