Title page for ETD etd-04012010-145636


Document Type Master's Dissertation
Author Du Toit, Louis
URN etd-04012010-145636
Document Title The sharing of tacit knowledge within Glenrand MIB - a case study
Degree MBA
Department Gordon Institute of Business Science
Supervisor
Advisor Name Title
Dr P Tobin Supervisor
Keywords
  • knowledge management
Date 2007-04-07
Availability unrestricted
Abstract

For a company operating in a knowledge industry, the management of tacit knowledge is a critical factor for sustainable success. The objectives of this research were to establish the level of management understanding of and focus on the sharing of tacit knowledge within one South African organisation in a knowledge industry, the extent to which tacit knowledge was being shared in the organisation, the levels of motivation to share that existed among the people at the organisation, and the impact of the internal structures within the organisation on the sharing of its tacit knowledge. The research involved a case study with Glenrand MIB Limited as the subject, using a triangulation method to reduce perceived researcher bias.

The research findings indicated an intuitive understanding of the importance of sharing the tacit knowledge held by the people within the organisation, but very little focus on making it happen effectively. Tacit knowledge was only being shared in pockets within the organisation, and this was largely attributable to a lack of internal structures aimed at fostering motivation to share, and fostering the sharing of tacit knowledge. The physical structure housing the organisation’s head office was also found to act to inhibit the sharing of tacit knowledge within it.

© 2006 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria

Please cite as follows:

Du Toit, L 2006, The sharing of tacit knowledge within Glenrand MIB – a case study, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-04012010-145636/ >

G10/267/ag

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