Title page for ETD etd-03312010-141837

Document Type Master's Dissertation
Author Mphahlele, Itumeleng Mmabore
URN etd-03312010-141837
Document Title Developing an innovation strategy scorecard
Degree MBA
Department Gordon Institute of Business Science
Advisor Name Title
Mr G Fisher Supervisor
  • creative ability in business
Date 2007-04-08
Availability unrestricted

Innovation as a subject is very broad and has received attention from a large number of researchers. Senior managers that see the value in formally managing innovation are not only faced with making decisions about where to start and what to focus on, but also with specific challenges that make innovation difficult to manage. These challenges include definitions of innovation that differ widely within organizations, ownership of different stages of the innovation process, cultural issues as well as lack of innovation performance measures. To assist executives under such circumstances, the aim of the research was to identify key elements of an innovation strategy as well as the appropriate performance measures that will determine the extent to which the innovation strategy is bearing fruit.

This research was carried out in two stages. The first stage consisted of documentary (secondary) research, the purpose of which was to develop an innovation strategy scorecard. The scorecard was developed by firstly identifying the key components of an innovation strategy, arranging them into perspectives and thereafter developing performance measurements for each perspective. The purpose of the second stage was to validate the results obtained in stage one using feedback from a panel of experts in innovation management.

At the end of the research, the key components of the innovation strategy were represented as perspectives similar to those in the Balanced Scorecard methodology. The perspectives consisted of innovation vision, innovation goals and objectives, innovation sources and resourcing, innovation metrics as well as innovation deployment. Performance measures were identified for each of these perspectives to develop the innovation strategy scorecard.

2006 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria

Please cite as follows:

Mphahlele, I 2006, Developing an innovation strategy scorecard, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-03312010-141837/ >


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