Title page for ETD etd-03302010-154432


Document Type Master's Dissertation
Author Ismail, Arif
URN etd-03302010-154432
Document Title Factors that impede the transfer of tacit knowledge within and between projects
Degree MBA
Department Gordon Institute of Business Science
Supervisor
Advisor Name Title
Dr P Tobin Supervisor
Keywords
  • tacid knowledge
Date 2007-04-08
Availability unrestricted
Abstract

The purpose of the report is to look at some of the factors that impede the transfer of tacit knowledge within and between projects.

The research involved the collection of quantitative data through non-probability purposive sampling. The data based on survey questionnaires obtained from the largest retail financial institution in South Africa, namely Absa Bank; was analysed using various descriptive statistical techniques.

The report provides evidence that the lack of recognition of the value of tacit knowledge transfer; the lack of recognised, deliberate processes; the lack of a designated role, responsible for facilitating the transfer of tacit knowledge and the lack of rewards are core factors, the absence of which makes tacit knowledge transfer less likely to be successful within and between projects. The findings also show that trust and a collaborative culture are support factors. Further research would benefit from a broader number of factors and a broader base of companies and industries explored.

The research offers the recommendation of placing emphasis and effort on core factors rather than support factors. This understanding could inform decision making and increase the success rate of the transfer of tacit knowledge within and between projects. The research provides a graphical representation of the factors that impede the transfer of tacit knowledge within and between projects. Future research recommendations are made that can benefit this research.

2006 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria

Please cite as follows:

Ismail, A 2006, Factors that impede the transfer of tacit knowledge within and between projects, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-03302010-154432/ >

G10/238/ag

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