Document Type Master's Dissertation Author Ntshabele, Deborah URN etd-03252010-154103 Document Title Factors that enhance and detract line managers as delivery channels of effective human resource management Degree MBA Department Gordon Institute of Business Science Supervisor
Advisor Name Title Dr A Wocke Supervisor Keywords
- service delivery
Date 2008-04-04 Availability unrestricted Abstract
Human Resource Management is at the peak of discussion in most companies. This is after realising the importance on Human resource today’s competitive landscape. Human resource gives the organisation, competitive advantages as advanced technology and systems are easily copied.
With focus on Human Resource Management, came the devolution of line managers. Line managers are not trained, nor experts on HRM, and as they take on the human resource role, the success of HRM depends on how well they can carry out their HR responsibilities.
This research looks at factors that are detractors and enhancers of the effective Human Resource Management. Four factors are identified as having an impact on the HRM and these are Workload Pressures, Competency, Recognition and Management and HR staff support.
The research methodology employed is a survey technique, which consisted of a survey questionnaire to identify, which ones are detractors and enhancers. The research identified some of these factors to fall as a detractor or enhancer depending on their positivist or negativity.
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Please cite as follows:
Ntshabele, DS 2007, Factors that enhance and detract line managers as delivery channels of effective human resource management, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-03252010-154103/ >
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