Title page for ETD etd-03252010-154103

Document Type Master's Dissertation
Author Ntshabele, Deborah
URN etd-03252010-154103
Document Title Factors that enhance and detract line managers as delivery channels of effective human resource management
Degree MBA
Department Gordon Institute of Business Science
Advisor Name Title
Dr A Wocke Supervisor
  • service delivery
Date 2008-04-04
Availability unrestricted

Human Resource Management is at the peak of discussion in most companies. This is after realising the importance on Human resource today’s competitive landscape. Human resource gives the organisation, competitive advantages as advanced technology and systems are easily copied.

With focus on Human Resource Management, came the devolution of line managers. Line managers are not trained, nor experts on HRM, and as they take on the human resource role, the success of HRM depends on how well they can carry out their HR responsibilities.

This research looks at factors that are detractors and enhancers of the effective Human Resource Management. Four factors are identified as having an impact on the HRM and these are Workload Pressures, Competency, Recognition and Management and HR staff support.

The research methodology employed is a survey technique, which consisted of a survey questionnaire to identify, which ones are detractors and enhancers. The research identified some of these factors to fall as a detractor or enhancer depending on their positivist or negativity.

© 2007 University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria

Please cite as follows:

Ntshabele, DS 2007, Factors that enhance and detract line managers as delivery channels of effective human resource management, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-03252010-154103/ >


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