Title page for ETD etd-03122010-163127

Document Type Master's Dissertation
Author Maharaj, Sohana
URN etd-03122010-163127
Document Title Key attributes of successful support networks
Degree MBA
Department Gordon Institute of Business Science
Advisor Name Title
Dr M Adonis Supervisor
  • economic aspects
  • social networks
Date 2010-03-12
Availability unrestricted

The objective of this report was to gain a better understanding of the value that support networks provide to participants in the networks and to organisations that set up these networks. Used correctly, this understanding could enhance the success rate of organizations. The researcherís objectives were to answer 4 research questions in order to determine the key attributes that render support networks effective.

The research was conducted in 2 parts. (1) Seven subject matter experts on support networks were selected from independent network service providers and from an organization that promotes support networks to its employees. (2) A structured questionnaire was distributed to selected support networks comprising of approximately 185 participants altogether. One hundred and sixty two participants in the support networks selected, responded by completing the questionnaire. Various techniques were used to collect and analyse the data.

The study found that there are key attributes that are necessary for a support network to achieve its purpose. It further found that the key attributes of a traditional family support network can exist in a corporate support network by allowing people to come together to discuss issues of common interest and challenges facing them as members of organisations.

Copyright © 2008, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria.

Please cite as follows:

Maharaj, S 2008, Key attributes of successful support networks, MBA dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-03122010-163127/ >

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