Title page for ETD etd-02242004-110247

Document Type Doctoral Thesis
Author Van Dijk, Hilligje Gerritdina
Email gerda.vandijk@up.ac.za
URN etd-02242004-110247
Document Title Critical issues impacting on skills development in the Department of Public Service and Administration: trends and options
Degree DPhil (Public Administration)
Department Public Management and Administration
Advisor Name Title
Prof C Thornhill
Prof D J Fourie Committee Co-Chair
Prof J O Kuye Committee Co-Chair
  • public service
  • Department of Public Service and Administration
  • skills development
  • integrated human resource management
  • human resource development
  • adult education and training
  • training
  • adult training cycle
  • performance management
  • training evaluation
  • learning organisation
Date 2003-05-08
Availability unrestricted
This study is an in-depth overview of the critical issues impacting on skills development in the Department of Public Service and Administration (DPSA). The South African Public Service consists of individuals with their own potential and career paths. The thesis has convincingly argued that managers in the Public Service need to align the potential of their employees with organisational strategies and policies. The study has shown that the training of employees becomes a necessity when departments want to keep track and meet the expectations of their internal and external environments. The thesis proposes and has proven that an integrated approach to human resource development through the process of performance management is a vital requirement, which is critical for skills acquisition. The study, further, notes that if performance management is implemented appropriately, a viable learning organisation could be created. Linking the system of performance management with the learning organisation offers a unique perspective on integrated human resource management, and thus, an important contribution is made to understanding the theory of Public Administration as it applies to skills development.

This thesis propounds the notion that evaluation seems to be the missing link in training and development of human resources in the DPSA. Research clearly indicates that the only way to ensure that training priorities are met is to make training evaluation part of the design of a training course. The model proposed in this thesis, for the evaluation of training, entails adding value to both individual and departmental performance. Detail reviews from this thesis, which are supported by both quantitative and qualitative imperatives, suggest that it now becomes essential that senior management initiates a process where individual positions, their importance and contributions, are aligned with the effective and efficient realisation of departmental strategies.

The cumulative effect of this thesis resonates on an analysis of both theory and practice regarding the creation and implementation of a learning organisation, which is a landmark for international best practices in the study of public human resource development and training in South Africa.

  Filename       Size       Approximate Download Time (Hours:Minutes:Seconds) 
 28.8 Modem   56K Modem   ISDN (64 Kb)   ISDN (128 Kb)   Higher-speed Access 
  00front.pdf 104.98 Kb 00:00:29 00:00:14 00:00:13 00:00:06 < 00:00:01
  01chapter1.pdf 158.60 Kb 00:00:44 00:00:22 00:00:19 00:00:09 < 00:00:01
  02chapter2.pdf 107.69 Kb 00:00:29 00:00:15 00:00:13 00:00:06 < 00:00:01
  03chapter3.pdf 159.86 Kb 00:00:44 00:00:22 00:00:19 00:00:09 < 00:00:01
  04chapter4.pdf 218.12 Kb 00:01:00 00:00:31 00:00:27 00:00:13 00:00:01
  05chapter5.pdf 221.87 Kb 00:01:01 00:00:31 00:00:27 00:00:13 00:00:01
  06chapter6.pdf 171.98 Kb 00:00:47 00:00:24 00:00:21 00:00:10 < 00:00:01
  07chapter7.pdf 172.68 Kb 00:00:47 00:00:24 00:00:21 00:00:10 < 00:00:01
  08chapter8.pdf 131.99 Kb 00:00:36 00:00:18 00:00:16 00:00:08 < 00:00:01
  09bibliography.pdf 119.14 Kb 00:00:33 00:00:17 00:00:14 00:00:07 < 00:00:01
  10appendix.pdf 117.39 Kb 00:00:32 00:00:16 00:00:14 00:00:07 < 00:00:01

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