Title page for ETD etd-01252005-074747

Document Type Master's Dissertation
Author Motileng, Barnard Buti
URN etd-01252005-074747
Document Title Affirmative Action : the experience of people in middle management positions
Degree MA (Research Psychology)
Department Psychology
Advisor Name Title
Dr C Wagner
  • no keywords available
Date 2005-05-08
Availability unrestricted
Affirmative Action remains one of the most highly sensitive, emotive and hotly

debated subjects in South Africa. It is nevertheless an important legislated

program that needs to be fully researched and constructively debated to bring

change to the lives of previously disadvantaged groups. The present study

focused on the experiences of black middle managers. The goal being to

describe how black middle managers experience Affirmative Action at the South

African Broadcasting Corporation. Emphasis was placed on how black middle

managers define Affirmative Action, whether they feel that others question their

abilities because of Affirmative Action or not and the extent to which Affirmative

Action policies affect their job satisfaction and work commitment. The

phenomenological approach was used to study the experiences of five middle

managers at the SABC. Results of the study revealed that participants

experienced Affirmative Action positively as a corrective process that provides

employment opportunities for advancement and actualisation of potentialities.

These results seem to counter previous research studies (e.g., Gillis et al., 2001;

Koekemoer, 1998) that propound a high stress level and demotivation among

those who are supposed to benefit from Affirmative Action, the affirmed. The

current findings are congruent with Skedsvold and Mannís (1996) assertion that

Affirmative Action policies increase job satisfaction and organisational

commitment among beneficiaries.

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