Title page for ETD etd-01232008-155050

Document Type Master's Dissertation
Author Van Rensburg, Liezl
Email liezl.van.rensburg@putburg.net
URN etd-01232008-155050
Document Title Business to business process intergration : technical and social implementation considerations
Degree MPhil(Informatics)
Department Informatics
Advisor Name Title
Ms E Venter Supervisor
  • business information services
  • competitiveness
  • business
Date 2007-09-07
Availability unrestricted

The purpose of this study is to understand the technical and social considerations of implementing business to business processes integration. In order to do so, a study was undertaken of two processes used by a local vehicle manufacturer to integrate their operations with those of their suppliers. Structuration theory was used to situate the findings. It was found that technology is a powerful enabler, but can also constrain human agency in terms of process execution. Competitive advantage, identified as the main driver for business to business process integration, is enabled by technological and process structures, but can only be maintained by enabling human agency.

University of Pretoria

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