Title page for ETD etd-01182012-124043


Document Type Master's Dissertation
Author Monyakeni, Mhlokonya Stuurman
Email mhlokonya@vodamail.co.za
URN etd-01182012-124043
Document Title Evaluation of an employee assistance programme of Sasol Nitro, Ekandustria
Degree MSW
Department Social Work and Criminology
Supervisor
Advisor Name Title
Prof L S Terblanche Supervisor
Keywords
  • waardebepaling
  • bemarking
  • werknemer
  • elemente
  • toesighouer
  • bestuurder
  • vertroulik
  • organization
  • employee assistance programme
  • evaluation
  • marketing
  • elements
  • manager
  • supervisor
  • employee
  • confidential
  • organisasie
  • werknemerhulpprogram
Date 2011-09-08
Availability unrestricted
Abstract
The research was conducted to evaluate the Employee Assistance Programme (EAP) of Sasol Nitro, Ekandustria. The researcher used questionnaires to collect information from the managers, supervisors, and employees. The information collected from all respondents indicated that the structure responsible for evaluating the EAP is not representative. The information also indicated that the EAP is appropriate and a better option to assist the employees with addressing their problems which impact on their job performance negatively. The employees are informed about the programme, while managers and supervisors are skilled on EAP procedures. The programme was utilized by the employees and this improved their job performance. The model adopted is rated poor by employees in terms of confidentiality and accessibility.

Finally, it is concluded that the EAP is utilized and, therefore, the programme improved the employees’ job performance at Sasol.

© 2010, University of Pretoria. All rights reserved. The copyright in this work vests in the University of Pretoria. No part of this work may be reproduced or transmitted in any form or by any means, without the prior written permission of the University of Pretoria

Please cite as follows:

Monyakeni, MS 2010, Evaluation of an employee assistance programme of Sasol Nitro, Ekandustria, MSW dissertation, University of Pretoria, Pretoria, viewed yymmdd < http://upetd.up.ac.za/thesis/available/etd-01182012-124043 / >

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