Growing maturity and diversity of the knowledge management field in South Africa and beyond

Abstract

It is a great honour for us to serve as editors of this special South African Journal of Information Management (SAJIM) issue on the theme ‘Embedding Knowledge Management into Business Processes for Operational Excellence’. This theme formed the focus of the 2025 Knowledge Management South Africa (KMSA) Imbizo conference, held in Franschhoek from 25 August 2025 to 28 August 2025. This special issue brings together five articles that collectively illuminate the diverse ways in which knowledge management (KM) is embedded into business processes to advance operational excellence. The five articles’ contribution covers various organisational contexts, methodological approaches, and thematic foci, yet all converge on the importance of systematically integrating KM into practice.